Terms & Conditions
Last updated: 18th September 2025
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using our services. By booking a service with Melisa Eyuboglu ("we", "our", or "us"), you agree to be bound by these Terms.
1. Services Offered
I provide career coaching services, including (but not limited to) one-on-one video coaching sessions and CV/resume reviews. Services are delivered online via video conferencing platforms.
My sessions may cover areas such as job search strategy, interview preparation, and confidence-building. While I aim to support your personal and professional growth, any outcomes such as increased confidence, improved job prospects, or career success are aspirational goals and not guaranteed.
2. Bookings and Payments
All bookings must be paid in full at the time of scheduling.
You are responsible for ensuring that your contact details and availability are accurate at the time of booking.
3. Refund and Cancellation Policy
No refunds will be issued for cancellations made within 24 hours of the scheduled appointment.
If you cancel more than 24 hours before your appointment, you may request:
A full refund, or
Rescheduling at no additional cost (subject to availability).
If you miss your appointment without notice ("no-show"), no refund or reschedule will be offered.
For document review services, a refund can be issued within 24 hours of booking the service. After this, no refunds will be issued.
4. Rescheduling
You may reschedule your appointment up to 24 hours before the scheduled time by contacting me via email at melisaeyuboglu11@gmail.com.
Rescheduling within 24 hours is not guaranteed and may incur additional fees.
5. Document Review Turnaround
For CV, research proposal, personal statement, and supporting statement reviews, the standard turnaround time is 2–3 working days from the date of booking, provided all necessary documents have been received.
These services include 1 round of revisions. Revisions must be requested within 3 days of delivery.
If your materials are not submitted promptly, this may delay the review timeline.
Working days do not include weekends or public holidays.
6. Client Responsibilities
You agree to arrive on time for scheduled video sessions and to have the necessary technology (e.g., internet, webcam, microphone) ready and functioning.
For document review services, you are responsible for submitting your CV, personal statement, or other required documents at the time of booking or immediately thereafter, to avoid delays.
You are responsible for implementing any advice or edits at your own discretion.
You are NOT permitted to record or transcribe a video call.
7. Limitations of Service
My services are intended to provide support, structure, and guidance in your career development. However, I do not and cannot guarantee specific outcomes such as job offers, promotions, or measurable improvements in confidence or performance.
Coaching results vary based on individual effort, background, and external factors beyond my control.
I do not offer legal, psychological, therapeutic, or financial advice.
8. Intellectual Property
All materials provided during sessions or via email (e.g., templates, worksheets, or written feedback) are for your personal use only and may not be copied, reproduced, distributed, or used for commercial purposes without written permission.
9. Limitation of Liability
To the maximum extent permitted by law, Melisa Eyuboglu will not be liable for any indirect, incidental, or consequential damages arising from your use of my services. Our total liability is limited to the amount paid for the service in question.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in United Kingdom.
11. Guides
My guides (including but not limited to DClinPsy application guide, job interview guide, and supporting statement guide) are designed as educational tools to support your career development and application processes. They do not guarantee any specific outcomes, job offers, interview success, or acceptance onto training programmes.
While these guides contain strategies and frameworks based on experience and research, each application cycle, interview process, and career journey is unique. Success depends on numerous factors beyond the scope of these materials, including individual circumstances, market conditions, and organisational requirements.
You are solely responsible for:
Making decisions about career choices, course selections, and application strategies based on your own circumstances and judgment
Conducting your own research on employers, universities, and programmes you're interested in
Verifying all information from official sources before making important decisions
Adapting the guidance to suit your individual situation and background
While every effort is made to provide accurate and current information, details about courses, employers, application processes, and requirements can change frequently. You should always:
Check official websites and sources for the most up-to-date information
Not rely solely on comparison tables or summaries provided in these guides
Verify key details independently before submitting applications or making commitments
These guides provide general principles and strategies that may not be suitable for everyone. What works for one person may not work for another. You should evaluate all advice against your own unique background, goals, and circumstances.
The creator of these guides accepts no responsibility for any outcomes, decisions, or consequences arising from the use of these materials. This includes but is not limited to unsuccessful applications, missed opportunities, or career decisions made based on the guidance provided.
By using these guides, you acknowledge that you understand and accept these terms and conditions.
12. Contact Me
If you have any questions about these Terms and Conditions, please contact me at:
📧 melisaeyuboglu11@gmail.com